Question 1

What should I wear/bring to class?

Accepted Answer

Whatever you're comfortable exercising in! Most students will find leggings, bike shorts, and a fitted top or sports bra most comfortable.   Grip socks are required for all Reformer classes for safety and hygiene reasons.  We have them available for purchase.    Please refrain from wearing perfume as some people have allergies.

Question 2

What classes are best for beginners?

Accepted Answer

You're welcome to take any of our mat classes but let your instructor know that it’s your first class so she can get you oriented and help you modify any poses if necessary.  For Reformer Pilates, we offer an introductory level "Reformer Foundations" class to get you started: Tuesdays @ 4:30pm.  We also offer a slower-paced Restorative Reformer class on Thursdays @ 11:30am and Saturdays @ 9am.

Question 3

Is there parking?

Accepted Answer

Yes, we are located in a small shopping center with parking conveniently located directly in front of the studio.

Question 4

Can I bring my child?

Accepted Answer

Sorry, but no.  While we love children, due to safety, liability concerns, and respect for other members, we cannot allow them to stay in the studio while class is in session. We thank you in advance for making other arrangements for your children while you’re attending class.

Question 5

What is your age minimum for class attendance?

Accepted Answer

Pre-teens/Teens aged 12-14 are allowed in classes with a parent present and parental consent. Teens aged 15-18 are allowed in classes with parental consent.

Question 6

What happens if I need to cancel a class?

Accepted Answer

We have a 24-hour cancellation policy for private appointments, a 3-hour cancellation policy for group mat classes, and a 8-hour cancellation policy for Reformer classes.  Please cancel yourself out of the class on the Momence app.

Mat Member Class Policy: Members who late cancel for mat classes will incur a $5 late cancellation fee and no-shows (reserving and not coming or not canceling) will incur a $15 no-show fee, credits will be returned to your membership.

Reformer Member Class Policy: Late cancelations or no-shows (reserving and not coming or canceling) will result in the forfeit of a session.

We waive these policies for intro offer clients.  Class package holders will forfeit a session for a late cancellations and no-shows.

Question 7

Membership Policies

Accepted Answer

Our memberships utilize monthly auto-renewal.  Memberships have either a 3-month or 12-month contract.  After the contract term has been met, the membership will continue to renew monthly until the member cancels their membership in writing 15 days before the next billing cycle. Members can freeze their membership for 1 month per 12-month contract and for 1 week for a 3-month contract.  Early cancellations will incur a 2-month early cancellation fee.

Question 8

Who do I contact if I have questions about my account or billing?

Accepted Answer

Please send us an email to info@innerbalancemindbody.com. Thank you!

FAQ's